Our support service is available 365 days a year, 24 hours a day, giving you the reassurance you need that if something goes wrong, our helpdesk will be there to get you back up and running as soon as we can. We know businesses aren’t all the same, so a one size fits all approach is far from what we offer. We can look after your entire IT system, or just be on hand to provide support for specific areas. We can work alongside your in-house IT teams, or keep you covered should your resources be in short supply. 

We always have experts on our IT helpdesk, so no matter whether you call us in the day or in the depths of night, we’ll be able to give you the support you need. Even better, our helpdesk experts are constantly monitoring the performance of our clients’ IT solutions. This means we can be proactive in our approach to help improve your system and reactive in our response should something go awry. We can often fix a problem before it’s had a chance to impact your business, so everything continues to run smoothly. Whether you want to schedule in support sessions, or need to speak to us immediately when a tech emergency strikes, our support service is there for you when you need it the most. 

We can offer

Various levels of support to suit your business—you can outsource your IT support to us so we can manage your entire systems, or we can look after the specific areas you need support with the most. 

Illustration of Simon and colleague in front of server

Our team can help

Find out more about how our helpdesk can offer your business tech support, by speaking to one of our team. Call us on +44 (0) 3300 020 000.

Meet our team

Microcomms Success Stories

“It was great to have you and your team on site to install the equipment. You did a great job, both in making everything work, but also in handling a very difficult situation with sense of urgency and reassurance. I am impressed.
Your effort is highly appreciated.

, Reckitt Vienna

“Microcomms provide us with fantastic on-site and remote support. Nothing is ever too much trouble and all issues are dealt with quickly and efficiently. They have provided strategic insight into improving our infrastructure as well as maintaining our provision on a daily basis, always ensuring education and pupil's best interests are at the forefront of all actions.”.

Adam Anderson
Head Teacher, Ludgvan Primary School

“Microcomms epitomizes partnership, collaboration, clarity and support. During our most recent project there were a number of challenges that we needed to overcome in order to deliver our project on time and within budget. Microcomms went above and beyond, expanded their remit and reach for their role of Project Support and Management to assist in finding the best possible solutions and possibilities to ensure our project was delivered. The service and offering was nothing shor”.

Aki Kardamilakis
Head of IT and D, Reckitt South Africa

“Aaron and his associates were wonderful to work with during all phases of opening up our new office! They were informative and took the time to explain how some of the new technology worked (in “layman’s terms”) with patience and hands on demonstrations. The team followed up with notes afterwards and was very thorough and never failed to address any questions or issues we had even after they departed. Super personable as well, they felt like family before they left! Enjoyed working with them! ”.

Jodi Lightner
Office Coordinator, Reckitt Rogers, AR

“We continue to be impressed by Microcomms’ know how, expertise and professional yet down to earth and pragmatic style. Consultancy projects are well managed and I’d recommend their services to anyone.”.

Julian Holmes
IT Manager, Coodes Solicitors

“In our sporting hospitality business, customers expect great WiFi as well as fantastic golf. Microcomms have helped us meet our clients high expectations and ensure that visitors coming to Trevose have an all-round excellent experience. The team have worked really hard across all areas and we’re very happy with the service we’ve had.”.

Nick Gammon
Managing Director, Trevose Golf & Country Club

“There aren’t many Cornwall-based companies that can claim to have hands on experienced providing network connectivity to a Malaysian hut in the middle of a rainforest!”.

Nick Argent
ICT Manager, The Eden Project

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