Whilst this beautiful olde-worlde pub has plenty to offer in terms of a warm welcome, delicious food and relaxed atmosphere, the structure of the old building meant this small business experienced broadband, EPOS and performance issues.
Specifically, these included:
We were contacted by our client to review the existing infrastructure and make recommendations and after identifying the root causes of the issues, we put forward a plan to increase performance and resilience of the network and broadband in order to provide a stable platform.
We also undertook a WiFi survey to improve coverage to all required areas of the site, and to make efficient use of placement to keep overall costs down.
We identified some fibre issues which were resolved by recommending to our client that she contacts her Internet Service Provider.
This led to a large increase in their network speeds that they were previously unaware of. In order to provide a reliable network we recommended a HP Switch with Power over Ethernet (POE) to negate the need for electrical works, again reducing cost.
“Our guests are much, much happier with their overall experience while visiting The Headland Hotel, thanks to the reliable, secure wifi access that Microcomms delivered”.
General Manager, The Headland Hotel
“We continue to be impressed by Microcomms’ know how, expertise and professional yet down to earth and pragmatic style. Consultancy projects are well managed and I’d recommend their services to anyone.”.
IT Manager, Coodes Solicitors
“In our sporting hospitality business, customers expect great WiFi as well as fantastic golf. Microcomms have helped us meet our clients high expectations and ensure that visitors coming to Trevose have an all-round excellent experience. The team have worked really hard across all areas and we’re very happy with the service we’ve had.”.
Managing Director, Trevose Golf & Country Club
“There aren’t many Cornwall-based companies that can claim to have hands on experienced providing network connectivity to a Malaysian hut in the middle of a rainforest!”.
ICT Manager, The Eden Project