Client: The Rick Stein Group Category: social wifi, networking, wireless infrastructure, IT platform, av, voice Tools Used: outsourced IT provision from Microcomms
Famous for his incredible skills in the kitchen, Rick Stein is now a world famous brand. The Rick Stein Group comprises a number of restaurants, retail and associated admin functions across 20 sites throughout the UK. Microcomms secured the contract to provide a fully outsourced IT service to this rapidly growing business with one of the strongest brands in the UK. The strategy was simple – the IT had to improve and support the exciting expansion strategy that the business was looking to undertake and ensure business as usual to its stakeholders.
After some time travelling the globe in his young 20’s, Stein set up base in Padstow, Cornwall. Alongside raising his family and continually evolving his repertoire in the culinary world, Stein also opened a number of establishments in the county, including pubs, restaurants and cookery schools.
Microcomms & The Seafood Trading group have overcome a number of challenges to transition the business to a workable and expandable IT platform and delivery mechanism which encompasses internet Services, voice, audio visual as well as a stable environment to manage the financial applications and systems required to drive and manage an exemplar service provider.
Microcomms IT Support service provides remote/offsite helpdesk support as well as onsite services when required from Porthleven to Winchester. In addition to the provision of IT support Microcomms compliment the Management Structure through Technology Steering Groups as well as offering design advice, risk analysis and support for new projects and sites.
With the partnership moving from strength to strength, The Stein Group is continually embracing solutions we have to offer, including evolving existing technologies to be at the forefront of high customer service using the latest systems and releases.